Wednesday, May 26, 2010
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Tuesday, May 11, 2010
Will Cloudsourcing Change the Face of Consulting?
• More Offsite (and offshore) consulting
• Shorter and less expensive IT and consulting projects
• More pre-built deliverables such as software applications
• Commoditization of IT in general
Could this be true? Will we all be working remotely to deliver our client projects going forward? Maybe someday, but not anytime soon. Sure there will be projects that fall perfectly inline for Cloudsourcing, such as Small/Medium size businesses who loathe infrastructure, software firms who are well organized to hire and on-board offshore, and high-tech companies who have already accomplished manufacturing outsourcing.
But,I challenge that there is still and always will be a strong need for more soft skills then hard, more white collar than blue, and more human elements that can never be replaced. Now, I'm not blind and I clearly see there will continue to be a push to off-shore more IT labor to save costs, and I think this works well when projects are in well-defined “Development” phases that software engineers can work remotely, effectively. However, here are reasons I believe Cloudsourcing will be a slower adoption than some are predicting:
• There is still too much confusion with Cloud Computing among IT departments. Face it, there are very few cloud pioneers, and most organizations are taking a “wait and see” approach. Most of the Fortune 2,000 and Federal government agencies, who are the ones who spend the most consulting dollars, haven’t jumped onto the Cloud bandwagon quite yet. Although a lot are investigating and interested in Cloud because they know this is the future of computing, they haven’t committed yet and probably won’t for a couple more years. Some say the pioneers are the ones with arrows in their backs, and this is why a lot of CIO's are letting their peers forge into the Cloud before they are. Cloud is inevitable, it is certainly they direction our industry is moving; it's just moving a little slower than some predicted.
• It’s hard to see eye to eye when you can’t see face to face. I believe it was Hilton Hotel’s marketing program that launched that slogan. And it’s too often true. There is too much human element in IT projects that cannot be accomplished through teleconferences, online collaboration, email, or other non-human mediums. It reminds me of the "Jay Cutler Conference Call Fiasco" that any Bronco's fan remembers. You have to meet people in person, and that is why there are so many consulting road warriors out there.
• Think about it…how many of these initiatives can be successfully completed without face to face meetings: Requirements Management, Project Management, Enterprise Architecture, Governance, Technology Insertion, Portfolio Management, Program Management, Communication Management
• Off shoring of Operations, Maintenance, Sustainability, Support, and Administration to me makes a lot of sense. However, off shoring innovation, business requirements, prototypes, and new ideas to me seems risky. I’ve always claimed off shoring is a delicate balance of quality vs. cost and anyone who has been on an offshore team knows how well the product or deliverable needs to be specified before handing over to the offshore team to develop it. Also, I've experienced off-shoring may be cheaper, but it's also slower so anything that is requiring rapid market penetration, flexibility to change on the fly, or time sensitive may not be the best candidate for this model.
Ultimately, we will see minor shifts to more cloudsourcing type models, but certainly no wholesale shifts. Small and Medium sized businesses are prime candidates and are already beginning to embrace this model. It makes sense for them. It just doesn't make sense for the typical Fortune 2000 corporate culture, especially for their strategic initiatives. Don't get me wrong-- I'd like to see the model work and spend less time in airports myself, I just don't think corporate culture is ready for such a monumental shift in consulting models anytime soon.
Monday, May 10, 2010
Are we Paid to Say No?
Look around
Where do you belong
Don't be afraid
You're not the only one
Don't let the day go by
Don't let it end
Don't let a day go by in doubt
The answer lies within
· Coach along projects you know are coming down the Pipeline instead of turning them back to the drawing board when it’s time to review them for acceptance (and therefore too late to help them…).
· Help seed projects from the early stages by proving mentoring at the beginning, not the end. In other words, become a venture capitalist of your organization by helping new software ideas align to governance early! Invest in the next enterprise “start-up”!
· Follow Agile Principles—do things earlier, not later in the lifecycle.
· Institute a Software Mentorship programs to benefit the organization. Being a champion without sharing your secrets to success is selfish. Help the greater good of the enterprise.
· Put governance in the backseat during the early stages of a pilot project. Help get prototypes off the ground by marginalizing governance (for the moment…). Some of the best innovations had to bend (or break) the rules. Be a game changer if you have to! Governance can always to adapted and applied at a later stage (not too late...), but don’t sacrifice innovation for indoctrination.
· Create a culture of excitement, encouragement, and positive attitude. If others think meeting with you is going to the Principal’s office that culture will limit and intimidate the organization. Nothing new will arise and instead creates a cultural bottleneck to the next “Big Idea”. Don’t be a bottleneck to new ideas…
Monday, March 29, 2010
Enterprise Architecture IS Arbitrary
and it was a nice article, but I politely disagree with Zman that "architecture is not arbitrary".
Lock 10 architects in 10 separate rooms; provide them all an identical copy of the same business, technical, process, and system requirements; have them design an architecture under the same rules and perspectives; and I guarantee your result will be 10 different architectures of varying degrees. Maybe my opinion is biased because I come from a Software background, but I often think Enterprise Architecture is an Art that is trying to apply a Science. No 2 architectures are identical. No 2 interpretations of how an Architecture should look like are identical. No 2 Architects think alike. Often times, Architecture is the art of compromise because rarely will you get to 2 architects to agree on the final architecture. Compromise is really hard for us, because we are traditionally very stubborn people! I've met many an architect whose ego is bigger than the Internet, and thinks he could teach a thing or 2 to Socrates. We don't like to be told we are wrong, especially when we develop a "work of art".
Maybe a better statement can be "architecture tries to make the design non arbitrary". With good architecture principles, patterns, frameworks, rules, constraints, standards, policies, procedures, and approach, the design becomes a simplistic exercise with little left to judgement, error, and becomes more a commoditized task. This is what I think architecture truly strives for-- making everything downstream trivial. Architecture lays the foundation for the remaining pieces to snap in very easily without much variance. Success is when the blueprint is followed according to plan!
The article continues to articulate how industry standards have played a role in making architecture non-arbitrary. This makes sense in certain vertical industries cited in the article such as airplane manufacturing, nuclear power plants, developing the Space Shuttle. However, it doesn't make sense in many commercial corporations whose architecture is centered and largely dependent on enterprise software .
Think about it-- Building an airplanes for Boeing or a nuclear reactor has very strict standards, specifications, and processes with little to no variance. However, building software has tons of variance and therefore industry standards are rarely adopted religiously in software implementation (unless you are in some thees industries mentioned above). There are some very simple reasons for this dynamic:
- Qualifications for building software are low. Low barrier to entry, commoditized work force, easy to learn software programming skills.
- QA requirements are much lower. Often times, it's "just enough QA" and many corners are cut and sacrificed so not to slow down the market plan.
- Time to Market patience is low. Software is expected to get deployed before its truly ready (and bugs are well known). Rapid is the name of the game, especially in today's economy.